Terms Of Service

Terms of Service

Last updated: 09/01/2026


Plain-English Summary (Not Legally Binding)

  • You pay upfront for lessons, coaching, or mentoring.

  • You must give 24 hours’ notice to cancel or reschedule.

  • Missed or late-cancelled sessions are lost and not refunded.

  • No guarantees are made about results or progress.

  • All materials are for your personal use only.

  • We can refuse or stop services if there’s misuse or bad behaviour.

The full Terms below are legally binding and override this summary.


1. Services

We provide online services including:

  • Guitar lessons

  • Musical coaching

  • Mentoring related to musicianship, creativity, and professional development

Services are delivered online unless otherwise agreed in writing. Session length, format, and scope are defined at the point of booking.

We reserve the right to change or withdraw services at any time.


2. Eligibility

You must be 18 years or older, or have permission from a parent or legal guardian, to use our services.


3. Booking & Payment

  • All sessions must be booked in advance.

  • Full payment is required before the session.

  • Prices are shown in GBP and may change without notice.

  • Bookings are not confirmed until payment is received.


4. Cancellations, Rescheduling & Late Arrival

This section is strict by design.

  • A minimum of 24 hours’ notice is required to cancel or reschedule.

  • Less than 24 hours’ notice = session forfeited.

  • Failure to attend a session for any reason = no refund, no reschedule.

  • Arriving late does not extend the session time.

  • If you are more than 15 minutes late, the session may be treated as a no-show.

If we need to cancel a session, you will be offered a reschedule or credit. No cash refunds are guaranteed.


5. Refunds

  • All sales are final.

  • Digital content, recordings, and downloads are non-refundable.

  • Sessions already delivered are non-refundable.

  • Refunds, if offered, are entirely at our discretion.

Statutory consumer rights are not affected.


6. Client Responsibility

You are responsible for:

  • Your instrument, equipment, and internet connection

  • Being prepared and present for sessions

  • Applying guidance independently

Progress depends on your effort and circumstances. No outcomes are guaranteed, including improvement, income, career advancement, or personal results.


7. Coaching & Mentoring Disclaimer

Coaching and mentoring are educational and advisory only.

They are not therapy, counselling, or medical services.
No diagnosis or treatment is provided.


8. Intellectual Property

All materials provided are:

  • Copyright © Edison Herbert

  • Licensed for personal use only

You may not:

  • Record sessions without written permission

  • Share, resell, distribute, or publish materials

  • Use materials for teaching or commercial purposes


9. Recording Policy

  • Clients may not record sessions without prior written consent.

  • We may record sessions for teaching, review, or quality purposes, with notice.


10. Acceptable Use

You agree not to:

  • Abuse, harass, or behave inappropriately

  • Share login details or materials

  • Attempt to interfere with services or systems


11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential losses

  • Total liability is limited to the amount paid for the relevant service

All services are used at your own risk.


12. Termination of Services

We may suspend or terminate services immediately for:

  • Abusive or inappropriate behaviour

  • Repeated late cancellations or no-shows

  • Breach of these Terms

No refunds will be issued following termination.


13. Privacy

Personal data is handled in line with our Privacy Policy.


14. Governing Law

These Terms are governed by the laws of England and Wales.


15. Contact

For queries regarding these Terms:
info@edisonherbert.com